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Customer Service
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Complaints

We hope that you never have the need to make a complaint. However, if you do have a problem or query please call our Customer Service team at 866-652-6335, e-mail here, or write to us at::

CJ Wildlife (USA)
Customer Service
PO Box 232
Louisiana, Missouri 63353-0232, USA


Recent tips

How does the online shop work?

In the left hand column of our home page you will find all the different product categories that we...
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How will I know you have received my order?

When you place an order on our website you will get an immediate confirmation before you leave our...
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When will my order be delivered to me?

We try hard to process your order on the day of receipt, so the products will be dispatched within...
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How can I contact CJ Wildlife?

Contact information: CJ Wildlife Customer ServicePO Box 232Louisiana, Missouri 63353-0232, USA...
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Shipping

We use the services of FedEx, UPS and United States Postal Services to give the best shipping...
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Returns, Guarantees, Cancellations, Complaints

We want you to be happy every time you shop with us. Occasionally though, we know you may want to...
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Guarantee

We have total confidence in every product on our website and therefore have no hesitation on...
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Defective items

You can always return items if they are defective. Please note: we only accept returns of items...
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Bird Food

Bird Food can be returned for refund as long as package is unopened within 45 days of shipping date...
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Restocking charge

At this time there is NO restocking charge
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Cancelling an item

If you decide to cancel, please inform us by calling 866-652-6335 and then return the goods to us...
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