How will I know you have received my order?
When you place an order on our website you will get an immediate confirmation before you leave our ?shopping cart?, you will then receive an immediate email confirming your order and your order number and that it is in our system and being processed.
When your order is received at our distribution center, you will get a further confirmation, and finally when we ship the goods you will be notified of the exact contents of the shipment to you, the date that the goods left our distribution center, the total cost charged to your credit card, and lastly the tracking number for you shipment.
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How does the online shop work?
In the left hand column of our home page you will find all the different product categories that we... |
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When will my order be delivered to me?
We try hard to process your order on the day of receipt, so the products will be dispatched within... |
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How can I contact CJ Wildlife?
Contact information:
CJ Wildlife Customer ServicePO Box 232Louisiana, Missouri 63353-0232, USA... |
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Shipping
We use the services of FedEx, UPS and United States Postal Services to give the best shipping... |
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Returns, Guarantees, Cancellations, Complaints
We want you to be happy every time you shop with us. Occasionally though, we know you may want to... |
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Guarantee
We have total confidence in every product on our website and therefore have no hesitation on... |
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Defective items
You can always return items if they are defective. Please note: we only accept returns of items... |
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Bird Food
Bird Food can be returned for refund as long as package is unopened within 45 days of shipping date... |
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Restocking charge
At this time there is NO restocking charge |
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Cancelling an item
If you decide to cancel, please inform us by calling 866-652-6335 and then return the goods to us... |
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Complaints
We hope that you never have the need to make a complaint. However, if you do have a problem or... |
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