Defective items
You can always return items if they are defective. Please note: we only accept returns of items that have been opened if they are defective. Please follow the instructions on your shipping documentation or call us at Customer Service 866-652-6335
If you are returning an item because of an error on our part or because it is defective, we will be happy to refund any delivery charges incurred in sending the item to you and your costs in returning it to us.
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How does the online shop work?
In the left hand column of our home page you will find all the different product categories that we... |
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How will I know you have received my order?
When you place an order on our website you will get an immediate confirmation before you leave our... |
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When will my order be delivered to me?
We try hard to process your order on the day of receipt, so the products will be dispatched within... |
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How can I contact CJ Wildlife?
Contact information:
CJ Wildlife Customer ServicePO Box 232Louisiana, Missouri 63353-0232, USA... |
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Shipping
We use the services of FedEx, UPS and United States Postal Services to give the best shipping... |
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Returns, Guarantees, Cancellations, Complaints
We want you to be happy every time you shop with us. Occasionally though, we know you may want to... |
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Guarantee
We have total confidence in every product on our website and therefore have no hesitation on... |
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Bird Food
Bird Food can be returned for refund as long as package is unopened within 45 days of shipping date... |
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Restocking charge
At this time there is NO restocking charge |
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Cancelling an item
If you decide to cancel, please inform us by calling 866-652-6335 and then return the goods to us... |
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Complaints
We hope that you never have the need to make a complaint. However, if you do have a problem or... |
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